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Silver Level Quality Award Workshop

November 9, 2016 @ 9:00 am - 3:00 pm







The second step in the National Quality Award Program is the Silver – Achievement in Quality Award. A requirement of the program is to receive a Bronze – Commitment to Quality Award before applying at the Silver level.

At this level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver guidelines are based on the Baldrige Health Care Criteria for Performance Excellence. In addition to the Organizational Profile, applicants provide a thorough assessment of their systematic approaches and the deployment of these approaches. The Silver program provides a clear pathway for recipients moving to the Gold – Excellence in Quality Award.

The objective of this MEMBERS ONLY workshop is to assist member facilities with the tools they need to apply for an AHCA/NCAL Silver Award.

Dawn Murr-Davidson, PHCA Director of Quality Initiatives will lead the workshop.

To register, please email Dawn Murr-Davidson at dmurrdavidson@phca.org.


November 9, 2016
9:00 am - 3:00 pm
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315 N. 2nd Street
Harrisburg, PA 17101 United States
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