Advancing quality. Improving lives.

IDR Process

Skilled nursing facilities in Pennsylvania have access to three different types of Informal Dispute Resolution (IDR) processes to dispute Department of Health survey deficiencies.

Standard IDR Process: Provider Bulletin 44: Informal Dispute Resolution Process
State Independent IDR (IIDR) Process: Provider Bulletin 2102-05-1: Long-Term Care Nursing Facility Independent Informal Dispute Resolution Act, Act 128 of 2011
Federal IIDR Process: Provider Bulletin 2011-12: Independent Informal Dispute Resolution

PHCA has developed key points for each type of IDR and tips for a Successful IDR for member skilled nursing facilities.

Tools and Resources:

Partner spotlight

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