| Session Name |
| Tuesday, Sept. 24 – 8:15 – 9:15 am |
| Session A-1: How to Hire the Best “Fit” Worker! |
| Session A-2: Plans of Correction by a Detective |
| Session A-3: Keep’em Out of the Hospital – Easier Said Than Done |
| Session A-4: Working the Welcome Wagon: Training Effective Preceptors in Long-Term Care |
| Session A-5: SLP Impact for PDPM |
| Session A-6: Leadership Through the Movies: How to Motivate Staff and Deal with Family Members |
| Tuesday, Sept. 24 – 9:30 – 10:30 am |
| Session A-7: Using Your Ombudsman in Person-Centered Care |
| Session A-8: Assisted Living and Personal Care: We Aren’t a Nursing Home |
| Session A-9: Falls Management in the Dementia Population: An Interdisciplinary Approach |
| Session A-10: Employee Recognition – Cece Foundation |
| Session A-11: Tools for Revenue Cycle Success and Team Satisfaction: It’s All Connected |
| Session A-12: Guardianship: A Critical Tool to Resident Care and Facility REVENUE! |
| Session A-13: Opportunities: Dementia Support in a Person Centered Environment |
| Tuesday, Sept. 24 – 10:45 – 11:45 am |
| Session A-14: What Does Healthy Mean Today? |
| Session A-15: National Assisted Living and Personal Care Home Update |
| Session A-16: Anatomy of an IDR |
| Session A-17: Controlling Health Insurance and Employee Retention |
| Session A-18: Accountability: Improve Their Performance While Preserving the Relationship |
| Session A-19: Behavioral Health Services and Nursing Facility Residents |
| Session A-20: Proving Corrected Past Noncompliance to Reduce Risk |
| Tuesday, Sept. 24 – 12:00 – 1:30 pm |
| Session A-21: PHCA Quality Celebration and Awards Luncheon (No Handouts) |
| Tuesday, Sept. 24 – 1:45 – 3:15 pm |
| Session A-22: Surviving the “Life or Death Gap” |
| Session A-23: Courage in Conversation |
| Session A-24: The Misunderstood Generation. Who is that, Exactly? |
| Session A-25: Fentanyl Fantasies: Keys to Safe and Effective Pain Management and Opioid Use in LTC |
| Session A-26: Handling and Resolving Medical Assistance Pitfalls |
| Tuesday, Sept. 24 – 3:30 – 5:00 pm |
| Session A-27: Stronger Together: Skilled Nursing and Assisted Living and Personal Care (No Handouts) |
| Wednesday, Sept. 25 – 8:15 – 9:45 am |
| Session B-1: PHCA State of Association presented by Zach Shamberg, President and CEO followed by Tomorrow’s Senior Living Opportunity: How to Be Netflix in a Blockbuster World, presented by Matt Thornhill |
| Wednesday, Sept. 25 – 11:45 – 1:15 pm |
| Session B-2: Together, We Move Compassion & Quality Forward |
| Wednesday, Sept. 25 – 1:30 – 2:30 pm |
| Session B-3: PA Department of Health and Life Safety Code Update |
| Session B-4: Unlock Your Value: Attracting Capital and Why It Matters in Assisted Living and Personal Care |
| Session B-5: Managing the Functional Wellness of Your Residents with Memory Impairment |
| Session B-6: The Reputation Revolution: Why Providers of All Care Levels Must Understand How Satisfaction and Consumerism Are Linked |
| Session B-7: Downstream Effects of Federal Policies on Skilled Nursing Financing |
| Wednesday, Sept. 25 – 2:45 – 3:45 pm |
| Session B-8: PA Office of Long-Term Living BHSL Update for Assisted Living and Personal Care Providers |
| Session B-9: What to Expect on Your Next DOH Survey |
| Session B-10: Healthcare’s Perfect Storm: A Call for Person-Centered Coaching and Caring Leadership |
| Session B-11: ISNP: The New Frontier |
| Session B-12: Understanding the Impact of the Expanded Criminal Offenses for Neglect and Abuse of Care-Dependent Persons Under Act 53 of 2018 |
| Wednesday, Sept. 25 – 4:00-5:00 pm |
| Session B-13: PA Office of Long-Term Living Update Along with the MCOs |
| Session B-14: Managing Risk in Assisted Living and Personal Care |
| Session B-15: Shared Governance and Navigating the Journey to Accreditation |
| Session B-16: Social Media in LTC |
| Session B-17: Making Advocacy Work for You and Your Organization |
| Thursday, Sept. 26 – 8:15 – 9:15 am |
| Session C-1: Healthcare Emergency Preparedness and the Role of Healthcare Coalitions |
| Session C-2: Invisible Illness: Understanding and Caring for Chronically Ill Young Adults |
| Session C-3: A Montessori-based Approach for Aging and Dementia |
| Session C-4: Leadership and Team Building in Health Care |
| Session C-5: Quality Measures and the 5-Star |
| Session C-6: Health Information Exchange Participation: A Provider Case Study |
| Thursday, Sept. 26 – 9:30 – 10:30 am |
| Session C-7: Moving Mountains – Cultural Change 101 |
| Session C-8: HIPAA and Staff Terminations: Managing Access to Prevent Breaches |
| Session C-9: The Positive Side of Dementia: The Words We Use and the Impact They Have |
| Session C-10: Infection Preventionists – What it Takes to be Successful |
| Session C-11: Triple Check – The PDPM Impact |
| Session C-12: Critical Legal Issues to Consider When Buying or Selling a Nursing Facility |
| Thursday, Sept. 26 – 10:45 am – 11:45 pm |
| Session C-13: Closing Keynote: Extinguishing Burnout: Prevent, Breakthrough and Eliminate Burnout, presented by Jessica Rector |
