June 05, 2019
Contact: Eric Kiehl, 717-221-7935
Cell: 717-599-2077

Pennsylvania’s Long-Term Care and Senior Living Providers Receive National Quality Award

HARRISBURG — Twelve long-term care facilities in Pennsylvania received the 2019 Bronze National Quality Award for their hard work and steadfast commitment to quality care. The awards, which were announced yesterday, honor nursing facilities, assisted living residences and personal care homes for providing quality care to their residents. Bronze award winners demonstrate a commitment to providing a caring professional staff culture as they work with patients, residents and families to ensure high-quality care and a high quality of life for seniors and persons with disabilities.

“Quality care is the top priority for every long-term care provider in Pennsylvania,” said Zach Shamberg, President and CEO of the Pennsylvania Health Care Association (PHCA). “These twelve facilities have clearly gone above and beyond, and demonstrated their commitment to quality care by choosing to participate in the American Health Care Association/National Center for Assisted Living’s rigorous quality awards program.”

“Achieving the award takes dedication and hard work, and yesterday’s announcement is a testament to the caring, professional manner in which these caregivers work with residents and their families,” Shamberg continued. “The leadership and staff at these facilities and communities should be applauded for their efforts, and we at PHCA could not be prouder. We congratulate all twelve winners, and we thank them for their dedication to quality care.”

The award winners in Pennsylvania, by county, are:


  • Quality Life Services – Sugar Creek, Quality Life Services, Worthington


  • Locust Grove Retirement Village, Consulate Health Care, Mifflin


  • Carbondale Nursing and Rehabilitation Center, Carbondale


  • Quality Life Services – New Castle, Quality Life Services, New Castle


  • Lehigh Center, Genesis HealthCare, Macungie
  • Lehigh Commons, Genesis HealthCare, Macungie


  • Quality Life Services – Grove City, Quality Life Services, Grove City


  • Abramson Center for Jewish Life, North Wales
  • Edgehill Nursing and Rehabilitation Center, Managed by Genesis HealthCare, Glenside
  • Norriton Square Nursing and Rehabilitation Center, Genesis HealthCare, Norristown
  • Towne Manor East, Fortuna, Norristown


  • Luther Ridge at Seiders Hill, Consulate Health Care, Pottsville

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The award is the first of three distinctions — Bronze, Silver, and Gold — that the American Health Care Association/National Center for Assisted Living announce each year as part of its National Quality Award Program.

Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained examiners reviews each Bronze application to determine if the facility has met the criteria. As a recipient of the bronze award, these facilities may now move forward in demonstrating approaches and achieving performance levels that meet the criteria required for the silver level and after that the gold level.

Silver Quality Award and Gold Quality Award winners will be announced in the coming months.

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