Element 4: Performance Improvement Projects (PIPs)

Concentrated effort on a particular problem

• Involves gathering information systematically to clarify issues or problems and intervening for improvements
• Examining and improving care or services in areas that the facility identifies as needing attention; areas will vary depending on nursing center type and the unique scope of services provided by the nursing center.

Action Steps May Include:

• Utilizing the PIP checklist
• Developing a PIP communication plan