Quality

PHCA Quality Commitment

To engage in a dynamic partnership, with members, that provides resources and tools to enhance the care provided to residents and advance the success of the long-term care community.

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  • To increase member engagement through communication and collaboration:
    • Through a series of quarterly conference calls, emails and other communication mechanisms, the PHCA Director of Quality Initiatives, PHCA Staff and Quality Management Committee will collaborate to advance quality goals for members.
    • To provide updates and communication on a regular basis.
    • To engage members through the use of data, utilizing a systematic approach.
  • To offer education, resources and tools that advance quality for members:
    • To provide readily accessible and relevant documents, tools and resources.
    • To provide educational sessions on a regular basis including webinars, conventions and summits on quality related topics.
  • To create an environment of sharing and collaboration where:
    • The needs of members are raised and responded to.
    • Best practices are shared.
    • The stories of quality can be shared to promote best practices among members.
  • To recognize members for advancing quality:
    • PHCA Quality Goal recognition on a quarterly and annual basis.
    • AHCA/NCAL Quality Award recognition.
    • Sharing of Quality Stories through PHCA Communication Team and educational sessions.
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Horst Construction, a fifth-generation family owned construction company, has been building strong client relationships for over 120 years. Our experience includes serving senior living communities, churches, private education institutions, commercial, industrial, performing arts and energy sectors.

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