PHCA has scheduled a Gold – Excellence in Quality workshop to provide applicants with the tools and resources they need to apply for the Gold National Quality Award.
A requirement of the program is to receive a Silver – Commitment to Quality Award before applying at the Gold level. This MEMBERS ONLY workshop is scheduled for Sept. 18, from 8:30 am – 4:00 pm at the PHCA office, 315 N. 2nd St., Harrisburg.
At this level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction. Participation in the Gold level allows organizations to take their performance excellence journey to a higher level through their application of the full criteria and the valuable feedback received through the application process. Gold applicants address the Baldrige Criteria for Performance Excellence in Health Care in its entirety.
The objective of this MEMBERS ONLY workshop is to assist member facilities with the tools they need to apply for an AHCA/NCAL Gold Award.
To register, please email Chris Fisher, PHCA Director of Quality Initiatives at firstname.lastname@example.org.