This webinar series will focus on why residents may exhibit behaviors, techniques for de-escalating or diminishing behaviors, and tips on how to help staff handle situations. By examining the “bigger picture”, staff can think outside of the box to assist in the care of residents who are challenging.
In Part 3 of this series, attendees will discover how staff contribute to resident behaviors.
Credits: 1 CEU for SNF, AL, PC
Jennifer Dunlap, Lewis Litigation Support & Clinical Consulting, LLC