2019 Symposium Handouts

2019 Quality Symposium Handouts

The 2019 PHCA Quality Symposium is May 22, at the Sheraton Harrisburg Hershey Hotel.

Below are the handouts that are available for the 2019 Quality Symposium educational sessions.

Updated as of May 22 at 2:00 pm.

8:00 – 9:00 am
PA Department of Health and Bureau of Human Services Licensing
Jacci Rowe, Director, Bureau of Human Services Licensing (BHSL), Dept. of Human Services
Susan Williamson, Director, Division of Nursing Care Facilities, Dept. of Health
9:15 – 10:15 am
BREAKOUT 1-A: Value-Based Purchasing
Amy Lee, CoreTactics
BREAKOUT 2-A: Quality Improvement Through Performance Improvement
Penza Imes, Quality Insights of Pennsylvania
BREAKOUT 3-A: Workforce Focus
Alana Wolfe, Sunrise Senior Living
10:30 – 11:30 am
Excellence in Health Care
Joel Ettinger, Category One
 12:30 – 1:30 pm
BREAKOUT 1-B: Patient Handoff: Practices for Quality Care Across the Continuum
Donna Dietrich and Mark Besch, Aegis Therapies
BREAKOUT 2-B: Root Cause Analysis in the Modern World
Dawn Murr-Davidson, RN, National Director of Community Wellness at Juniper Partners
BREAKOUT 3-B: Measurement, Analysis and Knowledge Management
Alana Wolfe, Sunrise Senior Living
1:45 – 2:45 pm
BREAKOUT 1-C: Infection Control and Performance Improvement
JoAnn Adkins, PA Patient Safety Authority
BREAKOUT 2-C: Discussion of Challenges: Technology and Quality
BREAKOUT 3-C: Process Management
Alana Wolfe, Sunrise Senior Living
3:00 – 4:00 pm
Workforce from a Process Perspective: Best Practices
Ed McMahon, Executive VP at Wellness Made Easy


Partner spotlight

Kennedy, PC Law Offices is dedicated to providing exceptional and affordable legal services to the health care provider community, with an emphasis on representing the long-term care industry.

Learn more about our business partners
Find Care in PA

Nursing Homes, Assisted Living and Personal Care

  • Search by type of care, and by location
  • Map the results
  • Research the facilities