2017 AL/PC Summit Handouts
The 2017 PHCA Assisted Living and Personal Care Summit is Thursday, March 23, at the Radisson Hotel Harrisburg
Below are handouts that are available for the 2017 AL/PC Summit educational sessions.
Updated as of March 22 at 10:00 am.
| 8:15 – 10:00 am |
| BHSL Update and Regulatory Compliance Jacci Rowe – Director, Bureau of Human Services Licensing, Department of Human Services |
| 10:15 – 11:15 am |
| Breakout A: Navigating Long-term Care Networks Francesca Muterspaw and Vince Albergato – Simple Solution Consulting |
| Breakout B: Increasing the Size of Your Qualified Candidate Pool Jesse McCree – CEO, South Central Pa Works |
| Breakout C: Dealing with Generational Differences in the Workplace Brian Block and Erica Ford, Brown and Brown Insurance |
| 11:30 am – 12:30 pm |
| Workforce Onboarding and Retention Becky Stauffer, MPA, SPHR, SHRM-SCP, a Senior Human Resources Leader |
| 1:30 – 2:30 pm |
| Breakout D: Person-centered Leadership for Leaders in Caregiving Organizations TJ Titcomb, PhD SPHR – Organizational Development Consultant, Cargas |
| Breakout E: Creating a Census Culture Roni Fogelman – President, Ledgerock Consulting |
| Breakout F: How to Implement a Quality Plan in AL/PC Wendy Mildner, RN – VP of Clinical Services, Senior Services of America |
| 2:45 – 4:15 pm |
| Closing Keynote – Leadership Lessons from Hollywood Andy Masters, Award Winning Author and Leadership Expert |
